Last Updated: June 2025
1. Introduction
Welcome to Advance Support (referred to as “we”, “us”, or “our”). These Terms and Conditions govern your use of our website, adv-support.com (the “Website”), and the consulting services we offer. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you must not use our website or services.
We specialize in remote consulting for poultry businesses in the Middle East and Africa, offering support in nutrition, feed formulation, quality control, and laboratory setup. In-person services are only provided if agreed upon in writing.
2. Services
Advance Support provides specialized consulting services as described on our website. Each project’s details—including scope, deliverables, and fees—are defined in a separate written agreement with the client. Information on the site is general and not a binding offer, and we may update or withdraw services at any time without notice.
3. Use of Website
By using our website, you agree to do so lawfully and without affecting others’ ability to use and enjoy it. All content is owned by Advance Support and protected by intellectual property laws. You may view or print pages for personal use only, but you may not copy, modify, or share any content without our written permission.
4. Client Responsibilities
Clients engaging our consulting services are responsible for providing accurate and complete information necessary for us to perform the agreed-upon services. Delays or failures caused by the client’s inability to provide such information may impact service delivery timelines and outcomes.
5. Fees and Payment
Fees for consulting services will be detailed in the individual service agreement or proposal. Payment terms will also be specified therein. Unless otherwise stated, all fees are quoted in AED and are exclusive of any applicable taxes.
6. Confidentiality
Advance Support is committed to maintaining the confidentiality of client information. We will not disclose any confidential information received from a client to any third party without the client’s prior written consent, except as required by law or as necessary to perform the agreed services.
Similarly, clients are expected to respect the confidentiality of any proprietary information or methodologies shared by Advance Support during a consulting engagement.
7. Limitation of Liability
Although Advance Support aims to deliver high-quality and reliable consulting services, we do not guarantee specific results. We are not liable for any indirect or consequential damages, including loss of profits. Any liability is limited to the total fees paid by the client for the relevant services within the past six months.
8. Intellectual Property
All intellectual property rights in any materials, methodologies, or deliverables created by Advance Support during a consulting engagement shall remain the property of Advance Support, unless otherwise agreed in writing.
9. Termination
Either party may terminate a consulting engagement as per the terms outlined in the specific service agreement. Advance Support reserves the right to suspend or terminate your access to the website at any time without notice.
10. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applicable in the Emirate of Dubai. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
11. Amendments
We reserve the right to amend these terms and conditions from time to time. The latest version will be posted on our website.
12. Contact Information
If you have any questions about these terms and conditions, please contact us at
Email: info@adv-support.com
Phone: 00971529335826
Company Legal Name: Advance Support
License Number: 2204566.01
Registered Address: Meydan Road, Nad Al Sheba, Dubai, UAE